Belmont at Home home care service and manager receive impressive praise for going above and beyond to support customers.
Geraldine Davies, owner of Senior Care Support Services Ltd, has worked within the later life care sector for a number of years as a Family Liaison professional in the West Midlands, Worcester and Warwickshire area.
This is what she had to say about the level of service provided by Belmont at Home care services in Solihull:
“As an independent care advocate I have the opportunity to work with a number of local home care agencies within the Solihull area. I have placed a number of my clients with Belmont at Home home care and have been so impressed with not only the care and support provided but by the organisation, staff members and Jennie herself.
“Jennie has gone above and beyond when supporting my clients, not only to ensure they are safe and well looked after, but also that they are comfortable with the staff looking after them and the service the agency offers. Jennie is always available to speak with should I have any concerns with my clients and her interaction with them has been exemplary.
“I would have no hesitation in recommending Jennie and her team to future clients and feel comfortable with her professionalism, confidentiality and integrity. Although Belmont Healthcare is a fairly new business, I can see it going from strength to strength as its reputation grows. Well done Jennie and your team.”
Unlike a traditional home care service; the Belmont at Home service offers a more bespoke and tailored service to meet the needs and requirements of the customer. From personal care, organisation of social activities, attending to daily admin, housekeeping and preparing meals, or acting as chaperone to appointments, the service is as focused as the customer wants it to be.
The main benefit of the service are the skills and knowledge derived from its specialist elderly and dementia care homes, which means Belmont at Home is able to offer specialised support to people living with Dementia, Parkinson’s or cancer, as well as those requiring care after a hospital admission. Unlike other home care services across the UK, Belmont at Home care services are not rushed. Every individual benefits from the care team’s time, attention, and care. No rushed visits, no clock watching, just time for dedicated personal service
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